fz66's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how fz66 collects, uses, and protects your data.
fz66 ("we", "us", "platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy explains what information we collect and how we manage it when you use the fz66 website, register an account, make deposits, withdraw funds, or use any of our services. If you do not agree to this policy, please refrain from using the platform.
Table of Contents
01. What Information We Collect
We collect various types of information to provide fz66's services, verify accounts, and process financial transactions. The types of information collected are described below:
1.1 Personal Identity Information
- Full name, date of birth, and nationality
- National ID (NID) or passport number (for identity verification)
- Current address and contact details
- Email address
1.2 Financial Information
- Transaction records related to bKash, Nagad, Rocket, or Upay accounts
- Deposit and withdrawal history
- Bank account details (if applicable)
1.3 Technical Information
- IP address and device type
- Browser type and version
- Operating system
- Login time, date, and location
- Cookie and session data
1.4 Gaming Activity Information
- Play history, bet amounts, and results
- Types of games used and their providers
- Records of bonus and promotional offer usage
02. Purpose of Using Your Information
We use the collected information only for the following legitimate purposes:
- Account Management: For registration, identity verification, login, and account security.
- Financial Transaction Processing: For deposits, withdrawals, and prize distribution.
- Customer Support: To provide assistance via 24/7 live chat and email.
- Fraud Prevention: To prevent unauthorized access, money laundering, and fraudulent activity.
- Responsible Gaming: To monitor user gaming behavior and provide support in risky situations.
- Service Improvement: To improve platform performance and user experience.
- Marketing Communications: To send information about promotional offers and bonuses, subject to your consent.
- Legal Compliance: To comply with applicable laws and regulations.
We do not use your information for any purpose beyond those listed above. If the purpose of using your information changes, we will notify you in advance.
03. Data Storage and Protection
fz66 uses industry-standard security technologies to protect your information. Our security measures include:
3.1 Technical Protection
- SSL/TLS Encryption — all data transfers are encrypted.
- Database Encryption — stored information is secured.
- Firewall and intrusion prevention systems.
- Two-Factor Authentication support.
- Regular security audits.
3.2 Organizational Protection
- Only authorized staff can access sensitive information.
- Employees are trained through confidentiality agreements.
- Data access logs are maintained.
3.3 Data Retention Period
We retain your information while your account is active. Even after account closure, certain information may be retained for a defined period to meet legal obligations. Once retention is no longer required, information is securely deleted.
We never store full payment card numbers or PINs. For bKash, Nagad, Rocket, and Upay transactions, only the transaction reference information is stored.
04. Sharing Information with Third Parties
fz66 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, identity verification, game providers, and technology infrastructure management. These partners receive only the information necessary for their specific tasks and are also bound to protect confidentiality.
4.2 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable legal obligations.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred. You will be notified in advance in such cases.
4.4 With Your Consent
Outside the cases described above, information is not shared with third parties without your explicit consent.
05. Cookies and Tracking Technologies
The fz66 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience.
5.1 Cookies We Use
- Essential Cookies: Required for login sessions, security verification, and core site functionality.
- Functional Cookies: To remember your language preferences, display settings, and personal preferences.
- Analytics Cookies: To analyze site usage statistics and improve our services.
5.2 Cookie Controls
You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect some important site functions.
06. User Rights
As a fz66 user, you have the following rights regarding your own information:
- Right to Access: You can request to know what information we have stored about you.
- Right to Correction: If any of your information is incorrect, you can request a correction.
- Right to Data Portability: You can request a copy of your personal information in a structured format.
- Right to Deletion: Subject to certain conditions, you can request that your information be deleted (see Section 7 for details).
- Right to Object to Processing: You can object to your information being used for marketing purposes.
- Right to Withdraw Consent: You can withdraw previously given consent at any time.
To exercise these rights, email [email protected]. We will try to respond to your request within 30 days.
07. Data Deletion Requests
You may request that your account and associated personal information be deleted. However, in the following circumstances we are legally required to retain certain information:
- Financial transaction records — for a specific period as required by applicable law.
- Information relevant to fraud or dispute investigations.
- Information required to be retained at the request of regulatory authorities.
To request data deletion, write to [email protected] from your registered email address. Once your identity is verified, appropriate steps will be taken.
08. Protection of Minors
fz66 strictly prohibits providing services to anyone under the age of 21. We do not intentionally collect any information from minors. An age verification process is carried out at the time of registration.
If we learn that a user is under the age of 21, their account will be closed immediately and their stored information will be deleted.
If you believe a minor is using fz66, please notify us immediately at [email protected].
09. Third-Party Links
While the fz66 platform does not contain links to third-party websites, game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Ezugi, Evolution Gaming) may have their own privacy policies. If you interact directly through these providers' technology, their policies will apply. fz66 is not responsible for the data protection practices of third parties.
10. Policy Changes
fz66 reserves the right to amend this privacy policy at any time. For significant changes, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification to your registered email.
- Inform you of the changes when you access the platform.
Continued use of the platform after any changes will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.
11. Contact
For any questions, concerns, or requests regarding the privacy policy, please contact us:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We will try to process your request as quickly as possible.
fz66 respects and values your privacy. Our goal is to provide you with a safe, transparent, and trustworthy gaming environment. This policy reflects our commitment to protecting your information.